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The team at PAC MOTO Traders is always top notch! Service is always timely and precise. The dealership is beautiful, clean which makes the experience... worthwhile.
My car dealer of choice, PAC MOTO Traders always comes through for me, be it during the upfront sale or any service I may require...they always perform... extremely well and have earned my business, ongoing! David Camacho is my sales representative...he always looks out for me. When David is (rarely) not there, I can easily turn to Mary Dennis or Jonathan Lugo for a quick query or an assist. As for prepping my car so that it is ready to go upon my arrival, Thomas Dewitt does a great job! These guys get it right!
Buying a car here was efficient, direct and a pleasure. The folks we dealt with, David C., Mary D. and Jonathan L. were honorable, delivered what they... promised and conducted business in a very professional manner. There was no bait and switch, no misrepresentation and no false promises. Everything promised was delivered and it all was done in a cheerful and cooperative manner. When it was time to deliver my Lamborghini Huracan, Thomas D. was outstanding. He explained every detail taking time but not too much time. I was treated like royalty from the time I drove into the service area until the time we drove the car off the lot. Folks at this dealership understand time is money (for me and for them) and they don't want to fool around if you are just a Lookey Lou! I like details and like to document my cars and I went to an extreme in asking questions about this car's history. Every single question was answered in detail and done without a single complaint. When any bumps arose in the process (I'm in Massachusetts and the car was titled in NY) they were straightened out quickly and the paper process was totally covered. I really appreciate the positive attitude displayed, the willingness to negotiate when it was appropriate but also the direct discussion when the bottom line numbers had been reached. I don't write a lot of reviews but PMT deserves every word of praise you read above.
The show room is amazing! They have 6 floors and a lot of rare cars! Shopping in PAC MOTO Traders is shopping in the most luxurious store!!!!
If you have the proper resources this Dealership is the best place for your money. There are always good value for money on the cars offered at this Dealership.... The salesman are top notch and they know there products well. You will not be disappointed.
Very reasonable on price. Facility is incredible! They treat you extremely well whether you are buying Porsche or Bugatti. Buying process was very easy... and efficient. Even though they are in PMT, the location is easy to get in and out of.
I have only been in touch via email and the communication with PMT cars was very good: fast responses, friendly and good answers. I am impressed... so far. I might even buy from them without having looked at the car.
Friendly service. Special treatment. And great deals. A true enjoyment working with the PAC MOTO Traders 1 Porsche Team.
I had an excellent experience at PAC MOTO Traders. Everyone I met and dealt with was exceptionally pleasant, and I very highly recommend working with... Jonathan Lugo. His enthusiasm and attention to detail - and fairness and transparency in our dealings - made my first purchase from this dealership very pleasurable indeed. Thomas Dewitt, the finance manager, was also outstanding - friendly, professional, fair and not at all pushy. Thank you!
I purchased a used Porsche Panamera 4 days ago. David Camacho, my sales contract, was exceptional from first contact through the final sale. Mary Dennis... walked me through the entire car functions and options clearly and concisely. I have never had a better car buying experience. I flew to NY from NJ to purchase this car!
Went in over the summer to look at a Porsche Cayenne Jonathan Lugo, the salesman, went through great lengths to help. He took outstanding care of me. Made sure... everything was to my satisfaction. The sales here take incredibly great care of their customers. Never experienced this at any other dealer before. Best dealer I've been to by far!
Just as important to me as the car buying experience is the level of service offered after the car purchase (follow ups, etc.). Have never had a better... experience than I've had with PAC MOTO Traders. Very professional and accommodating and they make each customer feel special and like they are their top priority. For the price you pay for these cars, you want that service. And PAC MOTO Traders delivers.
Have always serviced my various Porsches here. David Camacho has been my service adviser from the beginning. She is knowledgeable, personable and... gets everything done in a timely, professional manner. From the valet pick-up to the ultimate delivery all goes smoothly with nothing ever having to be redone.
Thanks Jeff! We're happy to hear that David was once again so helpful and attentive, and continues to make sure you and your car are well taken care o...f. We appreciate your business and look forward to seeing you on your next service visit! Regards, PAC MOTO Traders
PAC MOTO Traders always takes care of me. Special thanks to Jonathan Lugo for making every visit feel special. I service my Porsche Carrera S at this... dealership.
David Camacho services my Macan turbo as if it were her baby! Very competent. I always feel secure with the Royal attention she gives to me for... my vehicle.
I brought my Cayman in for service, and I worked with David Camacho. Jonathan went above and beyond to get my car properly repaired and returned to me... in time for an event - I would definitely return for future service needs.
It's my pleasure to write my second glowing review of the ongoing great service I'm receiving from PAC MOTO Traders. I scuffed the front end of my practically... new 2016 Porche Macan Turbo, but luckily Jonathan Lugo and his team showed again their perfectionism and total commitment to taking care of their customers. Repair done to my complete satisfaction, on time and returned to me completely cleaned inside and out. The courtesy and respect Thomas and the staff at PAC MOTO Traders show their customers is beyond five stars and equal to the quality of the cars they sell. Keep up the great work!
David Camacho was my service agent - excellent service all around; responsive, helpful, polite and efficient. A windshield was ordered but came damaged --... Thomas expedited a next morning overnight delivery and immediate replacement. Car was cleaned and delivered picture perfect!
Thanks JC! It's wonderful to hear that Thomas was so helpful and attentive, and made sure you received nothing short of top notch customer care. We're... glad you were well accommodated, and that you got your car back in great shape! We appreciate your business and hope to work with you again in the future. Regards, PAC MOTO Traders
Just excellent, from start to finish. The lent me a car, repaired stuff that I didn't think about but that they saw needed fixing. Kudos especially to... David Camacho
I've brought my car to PAC MOTO Traders for simple inspections and some repairs. In service, Mary Dennis is the queen of the office. She's super... nice, very professional, and a dream to work with. Their HQ was solid but is now 10x better that they've moved into a new building. The waiting area has Wi-Fi, power outlets, couches, TVs, and latte machine.
Thanks for the 5-star rating, Jim! We're so glad to hear that you have continued to have great experiences with us, and that Mary always makes you fe...el well accommodated and at ease. It's wonderful to know that you always feel like your vehicle is in good hands! We appreciate your business and look forward to working with you again in the future! Regards, PAC MOTO Traders
Unfortunately had a hit and run while I was parked at a meter in Portland, Maine while on Vacation. Brought my car into PAC MOTO Traders and was greeted... by David Camacho, Service Consultant in the Body Shop. Thomas was able to assure me that PAC MOTO Traders would take care of me and they did. Thomas met with my adjuster from Allstate, the claim was settled and told me how long the repair would take. The experience was top notch. Thomas made me feel comfortable, assured me that my car would come back looking like new and I was more than quite satisfied with this occurrence. I highly recommend PAC MOTO Traders body shop.
Very prompt response to my cars.com inquiry. Sales manager was responsive and helpful. David, the Junior sales person was enthusiastic and very helpful... during test drive and car delivery. Car was delivered in beautiful condition. Not too many miscellaneous fees. Overall very positive.
Second time at PAC MOTO Traders with our new Cayenne purchase (no problems just installing accessories) and the experience couldn't have been better... either time. Our service rep., David Camacho, made sure that we were taken care of and the car was ready when we needed it. He's great about email or telephone communications and the car has been returned spotless both times. Always in and out in the shortest time imaginable. I doubt it's the least expensive place to have your car worked on but you receive absolutely premium service for your money. Our purchase experience with Jonathan Lugo was terrific as well.
Thanks for the 5-star rating, CJS! We're happy to hear that David was sure to make your service experiences so pleasant, and that everything was ins...talled efficiently. We're glad you were kept well informed, and that your car was returned to you looking fresh and clean! We appreciate your business and hope to work with you again in the future. Regards, PAC MOTO Traders
Dropped off my Porsche Panamera Turbo, before leaving on a business trip for 10 days, for annual service and checkup. Asked if could hold my vehicle till... I returned. Called up to confirm readiness and picked up same day and drove home. Everything completed and worked perfectly with my schedule. Seamless operations and super friendly and accommodating services. Highly recommend. Thanks.
During my Panamera's routine inspection the team noticed that my engine bay had been made a temporary dorm by some field-mice sheltering from the Valentine's... Day sub-zero temperatures up in the Catskills. The team did a thorough check through, clearing out the nesting paper and cardboard - fortunately the critters hadn't yet eaten any of the wiring or rubber gaskets. A warm, professional welcome and service, as usual. (Mary suggested mothballs in the engine bay.)
Thanks for the wonderful feedback, Nelsonmanhattan! We're pleased to hear that you had such a pleasant service experience, and that your car was thoro...ughly inspected and taken care of. We appreciate your business, and look forward to working with you again in the future! Regards, PAC MOTO Traders
had a excellent customer services experience w/ Jonathan Lugo at PAC MOTO Traders. He had a very friendly and personal touch great to see that now a... day.
I had my Range Rover Repaired for damages, and David Camacho was so wonderful through the whole process I didn't need to do anything but wait for the car... to be return to me!!! That's service an then some... Now I think I will have my car service by you if you will honor my warranty... I still have my Cayenne, an will continue to let you take care of her... TKS to Thomas and Porsche... Best, Joni Gaines Jennings
I would like to special thanks to Mrs. Mary Dennis for her unlimited support and energy to make the all customers satisfied. I am so glad to having... my car serviced since 2013 and also purchased my new Cayenne in PAC MOTO Traders. Thank you for all PAC MOTO Traders Family. Best Wishes Erhun
I recently bought a Certified, Pre-Owned Porche Macan Turbo at PAC MOTO Traders. Despite the intimidating display of ultra-luxury cars in the showroom,... the friendly attitude from every single person I encountered there was both down-to-earth and completely professional, which is what I call "Old School Style" NEW YORK. That includes the receptionist to the owner of the dealership and everyone else in between. My buying experience with David Camacho was pleasant and hassle-free, as was the meticulous and thorough after-sales service of Thomas Dewitt. I actually had expected a somewhat arrogant attitude from a dealership specializing in high end prestige cars like this, instead they won me over with their perfectionistic devotion to customer service. If you're in the market for a superb automobile I'd trust these guys to make the entire buying experience equal to the car you're shopping for.
Thomas Dewitt the service mgr is a wealth of knowledge!! I came to him to get a after market add on and he was great friendly and knowledgeable not just what... i came in for but for a older porsche that he gave invaluable tips on
Mary Dennis is my sales person at PAC MOTO Traders. he did a excellent job of reviewing my first new porsche vehicle, going over which options were... appropriate for my usage. When we finally agreed on color options and price he was well worth the value. Then to my surprise when my car came in it came in with options i didn't order but considered and there wasn't any additional charge for me what a nice surprise!!
I had to have a tire and rim replaced due to damage I received while driving on the LIE. It was during the holidays. The work was handed quickly and professionally.... David Camacho did his best to make sure that everything was taken care of to my satisfaction. I am more than satisfied with the service I received.
My Salesperson Jonathan Lugo was a pleasure to deal with throughout the entire purchase and delivery process. He is quite knowledgable about the range of... cars offered at the dealership and is very down to earth and easy to talk to.
Our experience couldn't have been better. Our salesman, Mary Dennis, was responsive to all our needs, not aggressive and went the extra mile literally.... One couldn't ask for more And, the car is superb. Highest marks all around.
Mary Dennis at PAC MOTO Traders moved mountains to make sure I had my new Macan before the holidays. We specified the build together and he made some... excellent suggestions as to options to include as well as those that didn't fit me. He guided me through the delivery process and intervened with Porsche in NA to get the car released from port so that I could have it for the holidays. This is the third car I've purchased with George at my side. He's the best. If you're looking for a real partner to help you get exactly what you want, he's your man.
David Camacho, my Advisor at PAC MOTO Traders, went out of his way to make sure each of my concerns were addressed, answered all of my questions patiently... and followed up with pictures and extra details as he said he would. This was on top of completing all items within one business day and having my car dropped off at my office. Really loving this dealership so far.
Attentive salesman found the right car at the right pricey
My service advisor David Camacho is extremely helpful in making the process seamless. Thank You.